General Terms and Conditions for Visitors of Expat-Expo GmbH
Version 1.0. – applicable from 30.05.2025
1 Scope
These General Terms and Conditions for Visitors (“Visitor Terms“) apply to the access to, attendance on events (“Events“) and related services (together the “Services“), offered by Expat-Expo GmbH, Schindellegistrasse 73, 8808 Pfäffikon SZ, Switzerland (“Expat-Expo“).
To access or use the Services, you (“Visitor“) have to agree to these Visitor Terms. If the Visitor does not agree to these Visitor Terms, the Visitor may not attend Events or use or access any part of the Services.
These Terms, together with all other referenced documents, form a legally binding agreement (“Agreement“) between Expat-Expo and the Visitor.
Unless explicitly stated otherwise, any reference to goods and services is for informational purposes only and does not constitute an offer to buy or sell any goods or services.
2 Services & Access to the Services
2.1 Services
Expat-Expo is organising expat-connecting events in Switzerland, and operates an event management business, including providing Event tickets (“Tickets“) via www.expat-expo.com and its subdomains (together referred to as “Website“).
Expat-Expo provides Tickets in different formats, including but not limited to digital Tickets, print-at-home Tickets or mobile Tickets.
When the Visitor purchases a Ticket, the Visitor shall inform Expat-Expo within 3 working days in case of incorrect information on the Ticket, such as the name of the Visitor or the shipping address, if applicable.
2.2 Access to the Services
The Visitor may need to register an account to access and use all or part of the Services.
The Visitor must provide accurate, current, and complete information during registration and keep their account information up-to-date. Accounts registered by bots or automated methods are not authorized and will be terminated.
The Visitor is responsible for maintaining the confidentiality and security of their account credentials and may not disclose their credentials to any third party. The Visitor is responsible and liable for activities conducted through their account and must immediately notify the Expat-Expo if there is any suspicion that their credentials have been lost, stolen, or their account is otherwise compromised.
3 Rights & Obligations of Expat-Expo
Expat-Expo will provide the Visitor with the Services, including the organisation of Events, as agreed in the Agreement.
Expat-Expo:
- makes the Events and the Services available to the Visitor and uses reasonable care and skill in the performance of the Services and in keeping the Services free from viruses and other malicious software programs;
- regularly carries out maintenance or improvements to the Services and its infrastructure but does not guarantee that the Services will function without any interruption or disruption. The Visitor acknowledges that this may result in temporary delays and interruption from time to time. Where reasonably possible, Expat-Expo will inform the Visitor about potential interruptions in advance;
- may change the Event time and venue until the start time of the event at its sole discretion. In case of Event detail changes, Visitors will be informed if, and as soon as, reasonably possible;
- reserves the right to cancel Events the latest 48 hours before the start of the Event. Affected Visitors will be timely informed in case of Event cancellation. Expat-Expo may at its sole discretion decide to reimburse all or parts of the Tickets to the Visitors;
- is permitted and possibly required by law to suspend the Services or to limit access to the Events or the Visitor’s account based upon reasonable determination of the occurrence or potential for occurrence of illegal or wrongful activity, fraudulent use or attempted fraudulent activity. In case of a suspension, the Visitor remains liable for all charges and fees incurred during the suspension period.
Expat-Expo may amend the Visitor Terms, including the applicable fees, from time to time at its sole discretion by publishing an updated version of the Visitor Terms on the Website or in the Event description. Where possible, Expat-Expo will electronically notify the Visitor of any material changes to the Visitor Terms. The Visitor should check the Visitor Terms regularly and only attend the Events upon acceptance of the changes to the Visitor Terms. The Visitor’s continued attendance of the Events or use of other Expat-Expo’s Services following any amendments indicates acceptance of the changes to the Visitor Terms.
Expat-Expo constantly develops and improves the Services and may modify or either temporarily or permanently stop providing any part of the Services it at its sole discretion. In case of material changes to the Services, i.e., changes significantly altering the nature and scope of the Services provided to the Visitor according to the Agreement, Expat-Expo will notify the Visitors that are directly affected by such changes, and where reasonably possible.
Expat-Expo reserves a right to ask the Visitor to provide feedback through forms, questionnaires, and polls in order to improve their Services (“Feedback“). Expat-Expo may use, or not use, any such Feedback, without any obligation, whether financial or otherwise, to the Visitor. The Visitor assigns all rights (including but not limited to intellectual property rights), title, and interest in the Feedback to Expat-Expo and acknowledges it has no claim in relation to the Feedback.
4 Rights & Obligation of the Visitor
The Visitor agrees to use the Services in compliance with the Agreement and all legal and moral obligations applicable in the territory where they are located.
The Visitor is obliged to cooperate in the performance of this Agreement to the necessary extent free of charge. The Visitor is obliged to provide Expat-Expo with all necessary information, documents, data, and anything else reasonably required for the access or functioning of the of Services. Furthermore, the Visitor is obliged to inform Expat-Expo immediately if errors or faults occur and to support Expat-Expo in the analysis and, if necessary, in the elimination of errors and faults to the extent required.
If the provision of the Services under this Agreement is delayed due to the Visitor’s failure to comply with their duty to cooperate or due to other circumstances for which the Visitor is responsible, the Visitor shall bear the disadvantages and additional costs incurred.
The Visitor must immediately inform Expat-Expo of all circumstances within its sphere that might endanger or may be relevant to the providing the Services and all misuses or suspicions of misuse of the Services.
The Visitor shall not:
- circumvent or attempt to circumvent any security protection of the Website;
- use the Services in unlawful or fraudulent ways or for any unlawful or fraudulent purpose or effect;
- access the Services via any automated system or take any action that may impose an unreasonable load on Expat-Expo’s infrastructure;
- bypass the measures that Expat-Expo may use to prevent or restrict access to Events or use of the Services;
- access and attend an Event without a corresponding valid Ticket;
- solicit or attempt to solicit other Visitors or partners of Expat-Expo during the Event, nor advertise third-party products and services without prior written approval of Expat-Expo.
- duplicate, copy, modify or imitate the Ticket in any way and any electronic distribution of the Tickets, in particular reselling.
The Visitor agrees they will not, unless with Expat-Expo’s prior written permission:
- try to decompile or reverse engineer the Services or any part of it, or derive the source code;
- copy, modify, distribute, reproduce, translate, disassemble or use in any other way any information, text, graphics, images, tickers, or software obtained from the Services, or any other part of the Services;
- transfer the Event Ticket to a third-party;
- create derivative works based on the whole or any part of the Services or any content available on the Services.
Visitor acknowledges that violation of this clause authorises Expat-Expo to suspend a Visitor from the Event and forbid Visitor’s participation in future Events organised by Expat-Expo.
5 Fees & Payments
When purchasing a Ticket, the Visitor must pay the indicated fees via the payment methods made available by Expat-Expo.
If not explicitly stated otherwise, all fees are in CHF and including VAT and other applicable taxes.
Except where prohibited by law, all fees are non-refundable.
6 Term & Termination
The Agreement between the parties remains in full force and effect until its termination by either party.
Either party may terminate the Agreement at any time with immediate effect by notices in text form.
Termination does not affect any rights, obligations, or liabilities of either party that have accrued before or are intended to stay effective beyond termination.
7 Intellectual Property
Each party retains all rights, titles, and interests to its own intellectual property, including all copyrights, inventions, trademarks, brand elements, designs, domain names, know-how, trade secrets, data and other intangible property rights (“Intellectual Property Rights“). All Intellectual Property Rights in the Services or any part of it remain vested in Expat-Expo.
Where applicable and only to the extent necessary, each party grants the other party a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to the Intellectual Property Rights required to fulfil the Agreement.
8 Liability & Indemnity
Expat-Expo is fully liable to the Visitor for damages resulting from Expat-Expo’s gross negligence or wilful misconduct. In all other cases, Expat-Expo’s liability under the Agreement is excluded to the maximum extent permitted under applicable law.
Neither party may recover from the other party, regardless of the legal reason, any amount with respect to loss of profit, data, or goodwill, or any consequential, incidental, indirect, punitive, or special damages in connection with claims arising out of this Agreement or otherwise relating to the Services, whether or not the likelihood of such loss or damage was contemplated.
Expat-Expo will not be held liable for inaccuracy or incompleteness of the Events and the Services, or the incompatibility of the Events or the Services with any specific objectives that the Visitor is hoping to achieve.
9 Warranties & Representations
The Visitor acknowledges that the Services are provided “as is” and “as available”, and Expat-Expo makes no warranties or representations of any kind related to the Services, the information and materials contained thereon, or Events or their programme and content. Expat-Expo makes the Services available to the Visitor and uses reasonable care and skill in the performance of the Services.
Expat-Expo does not guarantee that the Services are error-free and will function without any interruption or disruption.
Expat-Expo does not exercise control over the content, quality, safety or legality of the Events, including but not limited to exhibitors and their content presented and offered as part of the Services.
Any further warranty is excluded.
10 Data protection
Expat-Expo collects and processes personal data as described in its Privacy Policy available at [link]. Expat-Expo protects the collected personal data by means of appropriate technical and organizational measures and in accordance with the data protection legislation applicable in Switzerland and the European Union.
When signing up for the Services, the Visitor gives an explicit consent to Expat-Expo for taking pictures and videos of them on the Events attended, and showcasing those pictures and videos on the Website and Expat-Expo’s social media channels. The Visitor can withdraw the consent by sending the email to office@expat-expo.com
The Visitor authorises Expat-Expo to use, process, and store relevant data for the performance of the Agreement and to use anonymized data to improve the Services or for analysis purposes.
11 Marketing & Newsletter
The Visitor entitles Expat-Expo to use the Visitor’s picture and testimonials for investment, advertising and marketing purposes, including showcasing it on Expat-Expo’s Website and social media channels. Any other use requires the prior consent of the respective Visitor. The consent should not be unreasonably withheld or withdrawn.
By signing up for Expat-Expo’s newsletter, the Visitor agrees that Expat-Expo may contact them and inform them about updates on the Services and new products and events from time to time. The Visitor can at any time unsubscribe from the contact list by sending an email to office@expat-expo.com.
12 Miscellaneous
Entire Agreement: The Agreement constitutes the entire agreement between Expat-Expo and the Visitor, and supersedes all prior agreements, between the parties relating to the subject matter of the Agreement.
Any deviation from the Visitor Terms not anticipated by the Visitor Terms requires an explicit reference to the altered clause of the Visitor Terms.
Notices: Notices must be given in writing, including e-mail, and need to be communicated:
- To Expat-Expo’s attention: via email to: office@expat-expo.com
- To Visitor’s attention: by publishing on the Website or where explicitly agreed between the parties via email to the last e-mail address provided for this purpose by the Visitor. It is the Visitor’s responsibility to keep provided contact information current.
No Assignment: The Visitor may not assign any of its rights, obligations, or claims under the Agreement without the previous consent of Expat-Expo.
Severability: If any provision of the Agreement (in whole or part) is held to be illegal, invalid or otherwise unenforceable, the other provisions will remain in full force and effect.
Governing Law & Jurisdiction: These Visitor Terms, and all claims or causes of action that may be based upon, arise out of or relate to these Visitor Terms or the Agreement shall be governed by and construed in accordance with the substantive laws of Switzerland, excluding its conflict of law provisions, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). The ordinary court at the seat of Expat-Expo has jurisdiction for all disputes arising from or in connection with the Agreement.
Links: The Services and the Website may contain third-party content or links to third-party websites. Expat-Expo does not assume any responsibility for and does not make any warranties or representations as to any third-party content or websites, including but not limited to the accuracy, subject matter, quality, or timeliness.